Terms of service

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    Terms of Service

    OVERVIEW

    This website is operated by Ian Collins Enterprises LTD, trading as OCD Online. Throughout the site, the terms "we", "us" and "our" refer to OCD Online. OCD Online offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

    By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

    Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services.

    Any new features or tools which are added to the current store shall also be subject to these Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

    Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.

    SECTION 1 - ONLINE STORE TERMS

    By agreeing to these Terms of Service, you represent that you are at least 18 years old, or that you have your parent or guardian's consent to use this site as a minor under their supervision.

    You may not use our products for any illegal or unauthorised purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

    You must not transmit any worms or viruses or any code of a destructive nature.

    A breach or violation of any of the Terms will result in immediate termination of your access to our Services.

    SECTION 2 - GENERAL CONDITIONS

    We reserve the right to refuse Service to anyone for any reason at any time, provided this does not conflict with your statutory consumer rights.

    You understand that your content (not including payment card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Payment card information is always encrypted during transfer over networks.

    You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service, without our express written permission.

    Headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

    SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

    We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions. Any reliance on the material on this site is at your own risk, save for any liability we cannot lawfully exclude (see Section 13).

    This site may contain historical information, which is provided for reference only. We reserve the right to modify the contents of this site at any time, but have no obligation to update any information on our site.

    SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

    Prices for our products are subject to change without notice, except for orders already confirmed at checkout.

    We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice.

    We shall not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service, except as required by law.

    SECTION 5 - PRODUCTS OR SERVICES

    Certain products or Services may be available exclusively online through the website. These products or Services are subject to return or exchange in accordance with our Refund Policy and your statutory rights under the Consumer Contracts Regulations 2013 and Consumer Rights Act 2015.

    We have made every effort to display the colours and images of our products as accurately as possible. We cannot guarantee that your device's display of any colour will be entirely accurate.

    We reserve the right, but are not obligated, to limit the sale of our products to any person or geographic region, and to limit the quantities of any products we offer. Product descriptions and pricing are subject to change at any time, at our discretion. We reserve the right to discontinue any product at any time.

    SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

    We reserve the right to refuse or cancel any order, including where we reasonably suspect fraud, resale, or a breach of these Terms. Where we cancel a confirmed order for reasons other than your breach, you will receive a full refund. If we make a change to or cancel an order, we will attempt to notify you using the email address and/or phone number provided at the time of order.

    You agree to provide current, complete and accurate purchase and account information, and to promptly update your details, including your email address and payment information, so that we can complete your transactions and contact you as needed.

    For more details, please review our Refund Policy.

    SECTION 7 - OPTIONAL TOOLS

    We may provide access to third-party tools over which we have no control. Such tools are provided "as is" and "as available" without warranties of any kind, save for any warranties we cannot lawfully exclude. Use of such tools is at your own risk and discretion.

    We may, in the future, offer new Services and/or features through the website. These will also be subject to these Terms of Service.

    SECTION 8 - THIRD-PARTY LINKS

    Certain content, products and Services available via our Service may include materials from third parties. Third-party links on this site may direct you to websites not affiliated with us. We are not responsible for the content, accuracy, products or services of any third party, and any transaction you enter into with a third party is between you and them.

    SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

    If you send us comments, suggestions, or other submissions, whether requested or not, you agree that we may use them without restriction or compensation to you.

    We may, but have no obligation to, monitor, edit or remove content we determine to be unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable, or that violates any party's intellectual property rights or these Terms.

    You agree that your comments will not infringe the rights of any third party, and will not contain unlawful, abusive, or obscene material, or any virus or malware. You are solely responsible for the accuracy of your comments.

    SECTION 10 - PERSONAL INFORMATION

    Your submission of personal information through the store is governed by our Privacy Policy.

    SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

    Our site may occasionally contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times or availability. We reserve the right to correct these, and to change, update, or cancel orders affected by such errors, including after an order has been submitted, provided we notify you promptly and, where applicable, offer a full refund.

    SECTION 12 - PROHIBITED USES

    You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform unlawful acts; (c) to violate any UK laws or regulations; (d) to infringe our intellectual property rights or those of others; (e) to harass, abuse, defame, or discriminate against others on any basis protected under the Equality Act 2010; (f) to submit false or misleading information; (g) to upload viruses or malicious code; (h) to collect or track others' personal information without consent; (i) to spam, phish, or scrape the site; (j) for any obscene or unlawful purpose; or (k) to interfere with or circumvent the site's security features. We reserve the right to terminate your access for violating any of these prohibited uses.

    SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

    Nothing in these Terms excludes or limits our liability for: death or personal injury caused by our negligence; fraud or fraudulent misrepresentation; or any other liability that cannot be excluded or limited under English law, including your statutory rights under the Consumer Rights Act 2015 and Consumer Contracts Regulations 2013.

    Subject to the above, we do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free, and the Service is provided "as is" and "as available" without warranties of any kind beyond those implied by law.

    To the fullest extent permitted by law, we are not liable for any indirect or consequential loss arising from your use of the Service, save for the liabilities set out in the first paragraph of this section, which are unaffected.

    SECTION 14 - INDEMNIFICATION

    You agree to indemnify and hold harmless OCD Online, Ian Collins Enterprises LTD, and our officers, directors, agents, contractors, licensors, service providers, and employees, from any claim or demand, including reasonable legal fees, arising from your breach of these Terms of Service or your violation of any law or third-party rights.

    SECTION 15 - SEVERABILITY

    If any provision of these Terms of Service is found unlawful, void, or unenforceable, that provision shall be severed, and the remaining provisions shall remain in full force and effect.

    SECTION 16 - TERMINATION

    These Terms of Service are effective unless and until terminated by either you or us. You may stop using our Services at any time. If we reasonably believe you have breached these Terms, we may terminate this agreement and deny you access to our Services, without affecting any statutory rights you may have.

    SECTION 17 - ENTIRE AGREEMENT

    These Terms of Service, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and us regarding use of the Service, superseding any prior agreements or communications.

    SECTION 18 - GOVERNING LAW

    These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales, without prejudice to any mandatory consumer protections that apply in your place of residence.

    SECTION 19 - CHANGES TO TERMS OF SERVICE

    We reserve the right, at our discretion, to update these Terms of Service by posting changes to our website. It is your responsibility to check periodically for changes. Continued use of the site following any changes constitutes acceptance of those changes.

    SECTION 20 - CONTACT INFORMATION

    Questions about these Terms of Service should be sent to us at info@ocdonline.co.uk.

    Our contact information: OCD Online, Unit 36 Meadows Road, Brookfields Park, Manvers, Rotherham, South Yorkshire, England, S63 5DJ, United Kingdom